FAQ


Meeting point

Outside the General Post Office (GPO), No 2 Connaught Place, Central, Hong Kong Island – under the letters ‘GENERAL POST OFFICE’

Directions: Take the red subway line to Central and then in Central take Exit K. Coming out of Exit K, U-turn towards harbor, cross the first street, use the underpass for the following street and then you will have the General Post Office in front of you once you emerge from the underpass.

Exceptions (You will be advised of these when you book):
Kowloon Markets Walk: starting time 2.00pm outside the Hong Kong Tourism Board office, on the Star Ferry terminus, Tsim Sha Tsui, Kowloon.
New Territories Tours: Bird Watching, Tai Po Kau Nature Walk, New Territories Heritage Walk and Private Hikes have different meeting points.

Payment

Payment can be made in cash at the start of the tour, or if you prefer online banking transfer please contact us for details. Prices are quoted in Hong Kong dollars. HKD 7.75 = USD 1.00

Advert Weather Conditions

Mostly the weather is fine and a little rain will not stop us. However, there are days when sun, rain or storms can be intense. If the weather conditions predicted by the Hong Kong Observatory seem unsafe for a tour we will contact you the night before to either cancel or reschedule the tour.

Cancellation

If you need to cancel a booking, please let us know as soon as possible. Unless we receive cancellation notice our guide will wait for you at the meeting point.

I am a solo traveller. Can I join a group?

Yes, you will find tours for you to join here: Upcoming Tours

Are all tours offered daily?

No, our tours are driven by client demand. To see the upcoming scheduled tours to join-in, see here: Upcoming tours

If you have a specific date and tour in mind, let us know and we will do our best to schedule it for you, as a private tour or a join-in small group tour.

Can I book a private tour?

Yes, any of our tours can be booked with a private guide as well. More information here: Private Tours

What is the group size for the join-in small group tours?

We are happy to start a new group with a minimum of two participants and then open it up for others to join. Our maximum group size per guide is 10 people.

Can you handle big groups?

We want to make the experience personal and enjoyable for each participant; the interaction with the guide is an essential part of it. If your group has more than 10 people, we will either split into smaller groups or add more guides, whichever is more suitable.

Do you offer tours for corporate groups?

Yes. Please let us know in advance the date and size of group and we will get back to you with suitable options. More information here: Private Tours

What should I bring on a hiking tour?

We strongly advise at least one litre of water per person, sun protection (hat, suntan lotion), comfortable trekking shoes or sneakers providing good grip.

What should I wear on a hiking tour?

Comfortable trekking shoes or sneakers providing good grip. There is no need for heavy duty hiking boots. Sun and rainfall can be intense and a hat is recommended. In warmer months (May – October) it is advisable to carry a spare T-shirt or other garment to change into at the end of the hike. During the winter season (November – March) temperatures can drop with a chilling wind, so a sweater/fleece is advisable. During the wet season (April to September) an umbrella is useful.

What to bring on an urban walking tour?

Wear comfortable walking shoes. During the wet season (April to September) an umbrella is useful.

When is the best season for hiking and walking tours?

Hong Kong is most comfortable for walking tours from October to April, when the weather is cooler and less humid.

Why are there no hikes offered during July and August?

July and August are the hottest and also the most humid months of the year, so we do not offer hiking tours during this time of year to avoid the increased risk of dehydration and heatstroke. This is a safety precaution for both our clients and guides.